Warranty Information

All warranty information is subject to change at any time.
Unless otherwise specified, all products are covered with 30-day DOA warranty. Customers should submit claims within 30 days from the invoice date.
All software may only be returned for refund within 30 days of the invoice date only if the packaging is unopened in factory seal. No software returns will be accepted after 30 days.
All products requested and authorized as return for credit/refund must be received by seller within 14 days from the original purchase invoice date, subject to a 20% restocking fee. After 14 days, no credit/refund return will be accepted by seller. Special order and custom-made goods are not returnable. All return goods must be returned in their original boxes and packing material, including all accessories.

BOXED CPU
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
AMD	3-Year Manufacturer	Phone: (408) 749-3060
INTEL	3-Year Manufacturer	Phone: (916) 377-7000

CASE / RACKMOUNT
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All	Leadertech 1-Year * DOA void if case is assembled	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

HARD DRIVE
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
HITACHI	3-Year Manufacturer	Phone: (888) 426-5214; Fax: (507) 322-2419 Email: support_usa@hitachigst.com
Seagate	5-Year Manufacturer	Phone: (800) 732-4283; Online Warranty Checker
Synology	1-Year Manufacturer	Phone: (425) 284-2107; Online Support
Western Digital	3 ~ 5-Year Manufacturer	Phone: (800) 275-4932; Online Support Hours: M-Th 9-7; F 9-5; Sa 8-5 (CST)

HEADSET / MICROPHONES
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

KEYBOARD / MOUSE
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
AGI & Other	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com
Logitech	1 ~ 5-Year Manufacturer	Phone: (800) 732-2909
Microsoft	1 ~ 3-Year Manufacturer via Leadertech	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

MEMORY
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

MODEM
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

MONITORS
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
ADI	3-Year Manufacturer	Phone: (510) 438-3500; Fax: (510) 791-1382
ASUS	3-Year Manufacturer	Phone: (812) 282-2787
AG NEOVO	3-Year Manufacturer	Phone: (408) 321-8210; Fax: (408) 321-8211
CHIMEI	1 ~ 3-Year Manufacturer	Phone: (626) 709-3080 Email: service@mail.nexgen.com.tw
CTX	Touchscreen: 1-Year Manufacturer Other: 3-Year Manufacturer	Phone: (877) 688-3288 Email: support@ctxtec.com
Hyundai	1 ~ 3-Year Manufacturer	Phone: (630) 595-0123; Fax: (630) 595-2345

MOTHERBOARDS
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
ASUS	21-day DOA 3-Year Manufacturer	Phone: (812) 282-2787
ECS	Leadertech 1 ~ 2-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com
Foxconn	Leadertech 3-Year	Phone: (714) 871-9968; Online Support
Gigabyte	Leadertech 2-Year	Phone: (626) 854-9338; Online Support
Intel	3-Year Manufacturer	Phone: (916) 377-7000
MSI	2-Year Manufacturer	Phone: (626) 581-3001; Fax: (626) 581-7721 Hours: M-Th 7:30 - 5:30; F 8:30-4:30 (PST)
Supermicro (Desktop)	2-Year Labor + 1-Year Part Manufacturer	Phone: (408) 503-8000 Hours: M-F 9-6 (PST)
Supermicro (Server)	3-Year Manufacturer	Phone: (408) 503-8000 Hours: M-F 9-6 (PST)
TYAN	3-Year Manufacturer	Phone: (510) 410-8808; Fax: (510) 659-8288 Email: rma@tyan.com

NETWORK CARDS
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
AGI & Other	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com
Linksys	Leadertech 1-Year	Phone: (800) 326-7114; Online Support

NOTEBOOK
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
ASUS (Complete)	30-Day 0 Black Dots 2-Year Global (1-Year Battery) * 2-way Fedex overnight shipping covered by ASUS within warranty period	Phone: (888) 678-3688
ASUS (Barebone)	1-Year (6-Month Battery)	Phone: (888) 678-3688
MSI (Complete)	1-Year (6-Month Battery)	Phone: (626) 581-3001; Fax: (626) 581-7721 Hours: M-Th 7:30 - 5:30; F 8:30-4:30 (PST)
MSI (Barebone)	1-Year (6-Month Battery)
Uniwill (Barebone)	1-Year (6-Month Battery)	Phone: (510) 580-6888x4; Fax: (510) 580-5665 Email:rma.us@ecsusa.com Hours: M-F 9-6(PST)
All Pre-Built Notebooks	1-Year Manufacturer

OPTICAL DRIVES
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
LiteOn	Leadertech 1-Year	Phone: (510) 824-0066 Email: add_support@liteonit.com

POWER SUPPLIES
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com

SERVER BAREBONE
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
AGI	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com
Supermicro	3-Year Manufacturer	Phone: (408) 503-8000 Hours: M-F 9-6 (PST)
TYAN	3-Year Manufacturer	Phone: (510) 410-8808; Fax: (510) 659-8288 Email: rma@tyan.com

SYSTEMS
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
All Pre-Built Desktop	Leadertech 1-Year	Phone: (630) 238-9988x2; Fax: (630) 238-1139 E-mail: techsupport@leadertechusa.com
All Pre-Built Notebooks	1-Year Manufacturer

VIDEO CARDS
MANUFACTURER	WARRANTY POLICY	CONTACT INFO
ASUS	3-Year Manufacturer	Phone: (812) 282-2787
Foxconn	3-Year Manufacturer	Phone: (714) 871-9968; Online Support
Gigabyte	3-Year Manufacturer	Phone: (626) 854-9338
MSI	2-Year Manufacturer	Phone: (626) 581-3001; Fax: (626) 581-7721 Hours: M-Th 7:30 - 5:30; F 8:30-4:30 (PST)
Power Color	2-Year Manufacturer	Email: support@powercolor.com
Sapphire	2-Year Manufacturer	Q & A Forum; Online Support
XFX	Double Lifetime Manufacturer * Leadertech 1-Year	Phone: (800) 880-3225; Fax: (909) 230-9808 Email: support@xfxforce.com
ZOGIS	2-Year Manufacturer	Phone: (626) 336-6845; Fax: (626) 336-6045 Email: rma@zogis.com